Ahmed HADJAR
Customer Experience Director - Head of CSM & Loyalty
44 years old
Montreuil (93100) France
Consultant
Available
With more than 16 years of experience in consulting firms, digital agencies and SAAS companies, between Customer Experience and customer relationship projects, I have been able to implement strategic and operational projects at several levels: smoother customer journeys , more facilitated, digital implementations allowing more interactions but above all an optimized customer relationship and ensuring an obvious ROI. Today, I'm open to writing the next chapter of customer experience at your company.
Professional Master : Market research and marketing decision making
IEMN - IAE of Nantes
September 2006
to September 2007
Obtained with honors - This master is one of three masters of its kind in France with that of the IAE Grenoble and Political Sciences in Paris.